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LVMWD offers this payment alternative
as a convenience for our customers. This option responds to requests
from customers seeking another method for timely bill payment when
they are traveling, about to pass their payment due date, or are
unable to pay through traditional choices; in-person at LVMWD headquarters,
by mail, AutoPay,
or electronic payments through a bank or bill pay service.
To avoid passing on the charge from the credit card companies (2-5%
of charge) the most cost-effective option for our customers was
for the district to contract this service through a third-party
vendor who charges a convenience
fee of $6.75 for credit cards and $5.00 for debit/check card
payments. In this way, the extra cost for these types of payments
is borne only by those who use these options.
Click this link to
pay by credit card / debit card using the internet.
If you'd prefer to pay by credit card over the phone, you can call
toll-free to: 866.700.3149. Have your LVMWD water bill and credit
card ready prior to calling.
Convenience fee schedule:
If you have questions or experience any
difficulties, please contact our Customer Service Department during
regular business hours, Monday - Thursday 7:30 a.m. to 5:00 p.m.;
Friday 8:00 a.m. to 5:00 p.m. at 818.251.2200. Or, through Feedback
and Inquiries - Subject: Credit Cards. |