IN CASE OF A WATER EMERGENCY, WHAT SHOULD I DO?

Figure A shows a typical home water service location. In most cases, the meter is located in the sidewalk in front of your home. Your water service is inside of a concrete box with a concrete cover marked "WATER METER".

Figure B shows a typical water service for a residential customer. Starting from the street side of the service, #1 is the district's service valve (to be manipulated ONLY by district technicians), #2 is the water meter (which records your water use), and #3 is the customer handle, installed so you can shut off the water to your home in case of an emergency.

To shut off the water supply to your home:

remove the two covers on the service (there is a small cover and larger outside cover);

while facing your home from the street, locate the customer handle(#3);

• slowly turn the handle 1/4 turn clockwise, as indicated by the arrow in the figure.

To turn your water back on, just reverse the above steps. Be certain to cover the meter box when you are finished.

In the OFF position, your water meter should look similar to the water meter in the photo on the right. And as always, if you have any trouble, please call Customer Service at 818-251-2200.

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