Service Interruptions

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Service interruptions, scheduled or emergencies, occasionally occur due to routine maintenance or emergency situations. We appreciate your understanding and apologize for any inconveniences the interruption in service may cause.

Please be sure to review the SHUTDOWN ADVISORY 

Due to critical work being performed on the electrical equipment in the Old Agoura , Southern California Edison (SCE) has deemed it is necessary to temporarily turn power to the area to perform repairs to the grid.  This critical power outage will result in some customers being without water during the power outage.  SCE estimates the power outage will begin May 20, 2020 at 10:00 pm and end May 21, 2020 at 6:00 am.  The following customers - denoted in Cyan - will be without water:during this power outage.

map ImpactedAddresses


If you have any questions please contact Customer Service at (818) 251-2200.

Protect Your Equipment

An interruption to your water service due to scheduled maintenance or a broken water line MAY require you take some actions to prevent damage to equipment that depends upon the presence of water. If any of these items are part of your plumbing system, actions may include shutting them OFF or resetting/restarting them back ON upon resumption of water service.  

Helpful hint:

During a water outage, it's normal for air to enter your plumbing system. This may result in popping sounds with air bubbles or inconsistent flow out of your faucet. Simply turn on the cold and hot water faucets, one at a time, at the farthest and/or highest location from where water comes into your home or business. Let the water run until it flows full. Then do the same for the other faucets, working your way towards where the water comes in.

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