Show/Hide

Attention: Please disregard calls threatening service disconnection from 800-913-8402.  If you have any questions regarding the status of your account please call our Customer Service department at 818-251-2200.

 

Mission & Vision Statement

Print
Press Enter to show all options, press Tab go to next option

 Mission Statement 2016

Dedicated to Providing High-Quality Water Service in a Cost-Effective and Environmentally Sensitive Manner.

Our Commitments...

  • High Level of Customer Satisfaction
  • Transparency and Community Engagement
  • Highly Effective Workforce
  • Maximum Reuse and Resource Recovery
  • Sound Financial Management
  • Reliable Water Supply and Service
  • Sound Planning and Appropriate Investment
  • Innovative and Efficient Operations
  • Protection of Public Health and the Environment
  • Safe, High Quality Water

Vision Statement 2016

Valuing Every Drop - Bringing Water Full Circle

We are guided by these values in our interactions with others:

  • Integrity
  • Respect
  • Commitment
  • Responsibility
  • Collaboration
  • Leadership