Attention: Please disregard calls threatening service disconnection from 800-913-8402.  If you have any questions regarding the status of your account please call our Customer Service department at 818-251-2200.


Utilities Research Instructions

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Below are links to different types of letters requesting utility research for new construction, possible water or sewer line connections.  If you are an architect, engineer, contractor or the homeowner, please review the utilities research instructions.  Should you still have questions after reviewing the instructions and the example requests below, please email Andrea Kajganic or by phone at (818) 251-2162.

Request Format Examples:


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