Woolsey Fire - Recovery Information and Help

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Las Virgenes Municipal Water District is here to help our valued customers after this major catastrophe – the Woolsey Fire.

January 15, 2019

We are in the process of cutting/capping water service connections or physically removing meters at properties where a structure was completely lost as required by the Office of Emergency Services before Cal Recycle will clear debris from properties.  This is so that work associated with debri removal and clearing properties doesn’t cause a major line break that could cause flooding on the property and interfere with the clean-up process.

Customers may request for their meters to be re-installed by the District by calling Customer Service at 818-251-2200.

On November 12, 2018, the LVMWD Board of Directors authorized the General Manager to provide relief to customers affected by the Woolsey Fire and to facilitate rebuilding efforts in the following ways: 

  • Waive water and wastewater charges for the billing period during which a home was destroyed or rendered uninhabitable due to the fire
  • Reduce bills for water consumed to reflect historical usage, on a case-by-case basis, for customers whose homes were not rendered uninhabitable, but who used an extraordinary amount of water to protect their properties.
  • Develop a policy, in coordination with local cities and the Los Angeles County Department of Public Works, to expedite the process and minimize the cost for customers to rebuild their homes

To see the video of the November 12, 2018 Special Board Meeting click here.

For customers who lost their homes click here

The United States Small Business Association has assistance for businesses of all sizes, nonprofit organizations,
homeowners and renters.  For more information click here.

Please call Customer Care at (818) 251-2200 for any assistance or inquiries related to the Woolsey Fire.  You may also send an e-mail to customer_service@lvmwd.com

This page is still under construction and will be updated as more information becomes available. 





 LVMWD Service are and Woolsey Fire Burn Area
The map above shows the extent of the LVMWD service area impacted by the Woolsey Fire.

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